Best Adventures Terms & Conditions

Deposits

For each person on a booking, a minimum of AUD$300 deposit per seat is due within 48 hours of the tour being reserved.

A further deposit of AUD$100 is required for each car hire booked within 48 hours of making the reservation.

Any further deposits that the wholesalers or hotels require would be in addition to the above.

Final Payments

Full payment for all travel arrangements is due 8 weeks prior to your departure date from Australia, unless the wholesaler withdraws any discounts on the tour you have reserved.

On occasions the airlines and/or adventure tours company will give notice that they intend to withdraw a particular price, it is quite normal that this notice is only a matter of days and could be months prior to your departure. When this happens Best Adventures will inform all clients immediately.

If you are not able to pay the balance of your booking within a new declared due date, the tour and/or flight seats will remain as booked. You will be re-invoiced at whatever price the airline and or the Adventure Tour company introduces to take place of the original prices.

The price of any travel related service is never guaranteed until the final balance has been paid and the documents have been issued.

Best Adventures cannot take responsibility for any price increase that may be notified by the travel provider.

Credit Card Payments

Best Adventures reserves the right to charge administration/service fees for balance payments made by credit card. These charges are 2% for Visa or Mastercard and 4% for Diners or American Express.

Amendments And Cancellation Fees

We reserve the right to charge a minimum amendment fee of AUD$55 for each change to a confirmation of booking, this is in addition to any fees charged by the travel provider.

We also reserve the right to charge cancellation fees of a minimum of AUD$300 per person which will be in addition to any charges made by the travel provider, which in some cases can be the loss of the full amount you have paid.

Refunds of monies may take up to 12 weeks to obtain from the provider.

All travel providers charge amendment and cancellation fees. Best Adventures will not take responsibility for clients who do not take out comprehensive insurance cover when booking to cover these eventualities.

Please check with your Insurance company to ensure that you are aware of what type of cover you have purchased.

Validity of Prices

Prices on the Best Adventures web site are subject to availability and conditions. Although every care has been taken, the prices are not guaranteed and are subject to change without notice.

Any featured prices for accommodation or any other package will normally be based on a minimum of two adults sharing unless otherwise indicated.

Prices Do Not Include

Items of a personal nature (such as telephone calls, alcoholic beverages, gratuities, etc.), transport, home port to destination and return (unless indicated).

Responsibilities

Except to the extent that the law imposes a non-excludable liability:

All bookings for products on the Best Adventures Web Site are accepted subject to the conditions of carriage and other conditions imposed by suppliers and subcontractors to Best Adventures. Travellers should be aware that there is no relationship or joint venture, agency, partnership or employment between Best Adventures and any suppliers or subcontractors named on the site.

Best Adventures do not guarantee or warrant the standard, class or fitness for purpose of any product or service mentioned;

In compiling the web site Best Adventures has used information supplied to it by the operators of the relevant services. Best Adventures has endeavoured to ensure that the information contained on the web site is correct but clients should not rely, and are not invited to rely on the accuracy or validity of any information on the web site as the basis for any action, refraining from acting or disbursement and Best Adventures expressly disclaims any liability for any loss or damage incurred by clients arising out of any such acts or omission or disbursements.
Best Adventures disclaims and will be exempt from any liability under the law of contract, tort or by virtue of statutory enactment in relation to any-

* loss to;
* personal injury death or illness of;
* damage or theft of personal property of any sort of;
* expense of inconvenience caused through delay to;
* disappointed expectation of;
* accident befalling;

the traveller or any dependents, arising out of any negligent act or omission, breach of any duty imposed by statute, breach of any law of the place of destination or on route to or from the destination, tort (whether intentional or unintentional), or breach of a contractual term, whether expressed or implied or breach of duty arising under or imposed by any law on the part of Best Adventures, its servants or agents or of any sub-contractor or supplier of any product or service on the Web Site.

Choice of Law

You agree with Best Adventures that in so far as any contractual relationship is created between you and Best Adventures by you making a booking through Best Adventures then that contract is subject to the laws of Western Australia.

Jurisdiction

You agree to submit to the jurisdiction of the courts of Western Australia for the determination of any dispute and the making of any claim against Best Adventures and acknowledge and agree that a court having jurisdiction in respect of the dispute or claim is the appropriate court.

Departure Times and Flight Numbers

Most airlines state that there is no need to re-confirm your departure times and flight numbers. Best Adventures will not take responsibility for any flight time or flight number alteration made by airlines. Best Adventures strongly advise that all flights should be re-confirmed by phone with the relevant airline at least 72 hours prior to departure.

Frequent Flyers

If you are a member of an airline's frequent flyer scheme, please ensure that you inform Best Adventures of your membership number prior to your departure.

Best Adventures will not take responsibility if the airlines do not register your trip. You are advised to retain copies of your air ticket and boarding pass.